Terms of Purchase

Production Time:

All our products are made to order. This means it takes 10-12 business days to manufacture each jewelry piece after we have received complete details about your sizing, preferences and any custom requests. Each piece is made with love by our team. Due to the manual nature of the job and our commitment to excellence, if there are any delays in production, you will be notified.  

Resizing:

We offer resizing for free. Cost of returning and reshipment of goods has to be completely born by the buyer. The same applies for any taxes,duties or charges that may arise due to this. 

Certification:

All jewelry comes with Karalika's original certificate of authenticity. IGI grading report is offered as an additional service for gemstones larger than 3mm. For stones that are already mounted, the carat weight will be approximated.

This process takes four to six weeks in addition to the standard production time. This will also cost extra. All charges are to be borne by the buyer. 

Shipping:

The production time on each piece of jewelry varies, please refer to the “Delivery and Return” tab in the product’s listing.

All packages are shipped via FedEx with full insurance and require your signature upon delivery. Should you choose not to sign for your package, please be aware Karalika Jewelry is not liable for lost shipments when delivery tracking indicates that it has been delivered. Karalika Jewelry is not responsible for the delay in delivery due to the customer being unavailable for signature upon arrival, or due to any unforeseen weather conditions or technical issues within the shipping carrier. If your package is sent back to Karalika Jewelry for any of these reasons, you will be subject to paying for the re-shipment of your order.

Gemstone Colors:

All Gemstones used in our pieces are 100% natural. Due to this their color and texture may be different than what you see on screen. No returns or refunds are excepted based on the grounds of gemstone color differences.

Return Policy:

  Returns are only accepted if there is a manufacturing defect. 

Category Return Policy
In-stock ring  Original ring stock size is returnable for full store credit.If the ring is resized, it is final sale.
In-stock necklace, bracelet, earrings Returnable with full store credit
All made-to-order and any customization  Final sale
Personalized jewelry (engraved jewelry, mother necklace etc.) Final sale