Shipping Policy

Shipping Policy

Welcome to Karalika, where we create unique pieces just for you! We're delighted to offer worldwide shipping to ensure your custom-made items reach you wherever you are. At Karalika, we prioritize your satisfaction and the safety of your items during transit. Below are the details of our shipping policy:

General Shipping Information:

- We utilize a trackable and insured shipping service for all orders.
- Every package requires a signed proof of delivery for added security.

Order Processing Time:

- Please allow 10-12 business days for order processing before shipment.
- Once your order has been crafted, inspected, and dispatched, you will receive a confirmation email containing tracking information.

- All orders are dispatcged from our Jaipur office after being manufactured and going through rigorous quality checks.

 

Shipping Destinations and Options:

United States, United Kingdom, France & Germany:

- Free standard shipping (5-15 business days) is available for all orders.
- Enjoy free FedEx Express (3-7 business days) shipping for orders exceeding $500.
- Please note: We do not ship to PO Boxes, APO, or FPO addresses.

Alaska & Hawaii:

- Orders for Alaska & Hawaii are shipped exclusively through Express Mail Service and not FedEx.

Australia, New Zealand & Singapore:

- Free standard shipping (5-15 business days) is applicable for all orders.
- Orders over $500 qualify for complimentary FedEx Express (3-7 business days) shipping.
- Similar to other regions, we do not deliver to PO Boxes, APO, or FPO addresses.

International Shipping:

- For international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient.

Shipping Exclusions:

- We regret to inform you that we are unable to ship to PO Boxes, APO, or FPO addresses.
- Certain regions may have limitations on shipping methods. Please refer to the specific shipping options for your country during checkout.

Shipping Changes and Updates:

- If you need to make changes to your shipping address or have any inquiries regarding your shipment, please contact our customer service team immediately at contactkaralika@gmail.com

Lost or Delayed Shipments:

- In the rare event of a lost or significantly delayed shipment, please reach out to us promptly. We will work diligently with our shipping partners to resolve the issue and ensure your satisfaction.

At Karalika, we are committed to providing a seamless and secure shipping experience for all our valued customers. Should you have any questions or special requests regarding shipping, feel free to reach out to our friendly customer service team.

Thank you for choosing Karalika. We look forward to creating and delivering your custom-made order with care and precision.

Sincerely,

Karalika Shipping Team